Patient Relations & Administrative Coordinator

Camarillo, California, United States | Full-time

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Sugarbug Dental & Orthodontics – Camarillo & Oxnard, CA

The Role: Where High-Touch Hospitality Meets Modern Healthcare

Are you a degreed professional with a gift for managing complex logistics and high-end client relations? Sugarbug Dental & Orthodontics is seeking a Patient Relations & Administrative Coordinator to join our premier Camarillo practice.

For over 16 years, Sugarbug has been the cornerstone of pediatric dental excellence in Ventura County. We are not just looking for a "receptionist"; we are looking for a brand ambassador who can manage a high-tech front office with the poise of a luxury hotel concierge and the precision of a healthcare administrator.


The Mission: Elevating the Patient Journey

As a key pillar of our administrative team, you will:

  • Orchestrate the "Sugarbug Experience": Deliver a VIP first impression for families, ensuring a seamless transition from the front door to the clinical chair.

  • Strategic Revenue Cycle Support: Manage insurance eligibility verification and financial transactions with absolute accuracy and professional discretion.

  • Precision Scheduling: Optimize the doctor's schedule to ensure maximum efficiency without compromising our "patience-first" philosophy for children.

  • Digital Leadership: Navigate our technology-forward practice management systems to maintain pristine digital patient records.

  • Community Relations: Act as a liaison between our practice and the Camarillo/Oxnard communities we serve.


The Ideal Candidate: "The Total Package"

We are targeting high-caliber talent who meet the following criteria:

  • Academic Excellence: A Bachelor’s Degree (Communications, Business, Psychology, or Healthcare Admin) is highly preferred.

  • Industry Pedigree: Experience in a high-end service environment—think VIP medical practices, boutique hospitality, or luxury retail.

  • Communication Mastery: Exceptional verbal and written skills. Bilingual (English/Spanish) is a major asset in our diverse county.

  • The "Sugarbug Spirit": A natural ability to engage with children and put anxious parents at ease.

  • Tech Savvy: Comfortable in a paperless, innovative environment that utilizes the latest in dental software.


Why Professionals Choose Sugarbug

  • Career Stability: 16+ years of growth and a reputation for being the "best in the county."

  • Elite Culture: A supportive, high-energy environment that celebrates team wins and community impact.

  • Prime Location: Beautiful offices in Camarillo and Oxnard, offering a sophisticated work environment close to the best of Ventura County.

  • Competitive Compensation: $31,000 – $54,000 yearly (based on your specific education and industry experience).