Orthodontic Treatment Coordinator

Oxnard & Camarillo, CA – Pediatric Dental & Orthodontic Practice

Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years as a trusted leader in pediatric dentistry and orthodontics. With a commitment to innovation, compassionate care, and community impact, we are expanding our team and seeking an Orthodontic Treatment Coordinator.

This role combines customer service, sales, technology, and finance with a compassionate approach to patient care. The Treatment Coordinator is responsible for guiding families through their orthodontic journey—from treatment presentation and financial planning to scheduling and ongoing support.

Key Responsibilities

• Welcome patients and families, creating a positive and supportive experience

• Present orthodontic treatment plans clearly and confidently

• Review insurance eligibility, financial options, and payment plans with patients

• Coordinate treatment scheduling and patient flow using digital systems

• Build trust with families by providing caring, compassionate guidance

• Support billing, claims, and pre-authorization processes

• Maintain accurate patient records and financial agreements

• Collaborate with clinical and administrative teams to optimize patient care

What We’re Looking For

• 2+ years of experience in dental, healthcare, sales, or customer service (orthodontics preferred)

• Bachelor’s degree preferred (Business, Finance, Healthcare, or related field)

• Strong communication and interpersonal skills with a patient-focused mindset

• Tech-savvy and comfortable with digital scheduling, billing, and CRM systems

• Organized, detail-oriented, and able to manage multiple priorities

• Bilingual (English/Spanish) preferred but not required

Why Join Sugarbug?

• Established Reputation: 16+ years serving Ventura County families

• Innovation & Technology: A forward-thinking practice with digital systems and modern tools

• Career Growth: Opportunities for advancement within a growing, multi-specialty practice

• Positive Culture: A fun, compassionate team environment that values collaboration

• Competitive Compensation: $31,000 – $54,000 annually (based on experience and education)

Join us and help redefine what it means to deliver exceptional, innovative orthodontic care.